Last updated: March 2026
COFE Engineering Solutions is committed to protecting your privacy. This policy explains how we handle your personal information when you visit our website or engage our construction and finishing services across Kenya.
1. Information We Collect
Personal Information
When you contact us, request a quote, or engage our services, we may collect your name, phone number, email address, and physical address for project sites within Kenya.
Project Information
We collect details about your construction or renovation project, including site locations, surface types, and scope of works, in order to provide accurate assessments and proposals.
Usage Data
We may collect anonymised information about how you interact with our website — including pages visited, time spent, and referring URLs — to improve our online presence.
2. How We Use Your Information
Service Delivery
We use your information to respond to enquiries, prepare quotations, schedule site assessments, and deliver contracted services including epoxy flooring, waterproofing, tiling, and painting.
Communication
Your contact details are used to communicate project updates, send invoices, follow up on completed works, and respond to any concerns you may raise.
Improvement
Aggregated and anonymised data helps us understand which services are most valued and improve our processes, marketing, and website content.
3. Data Security
Storage & Protection
Your personal data is stored securely and accessed only by authorised personnel. We implement reasonable technical and organisational measures to prevent unauthorised access, loss, or disclosure.
Retention
We retain your information only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Kenyan laws and regulations.
4. Sharing of Information
Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (e.g. suppliers, subcontractors) strictly to deliver your project, under confidentiality obligations.
Legal Requirements
We may disclose information where required by Kenyan law or legal process, or to protect the rights, property, or safety of COFE Engineering Solutions and our clients.
5. Your Rights
Access & Correction
You have the right to request access to the personal information we hold about you and to request corrections if any details are inaccurate or incomplete.
Deletion
You may request that we delete your personal information, subject to any legal obligations that require us to retain it.
Opt-Out
You may opt out of non-essential communications at any time by contacting us directly at the details below.
6. Contact Us
Privacy Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at: info@cofeengineering.co.ke or call +254 716 707133.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The date of the latest revision will always be indicated at the top of this page.